Disciplinary Action
Each Brew Cafés employee is a valued member of our team, and we trust each of you to behave and work in a professional, respectful, and responsible manner. Any violation of work rules, as stated in the handbook, may be subject to disciplinary action. The disciplinary procedures are as follows:
First Offense: Verbal Warning This is document and placed in your file for reference
Second Offense: First Written Warning This is reviewed with the employee and signed by the employee, Student Manager, and Supervisor
Third Offense: Second Written Warning This will result in a meeting with the employee, his/her Student Manager, and a Supervisor to determine a course of action. This meeting may also result in a probationary period, suspension, or termination.
Fourth Offense: Termination Upon being terminated from the Brew Cafés, you will no longer be eligible for hire in any of the 16 other departments that make up the Alumni Memorial Union’s Student Employment Program.
Examples of violations of work rules include, but are not limited to leaving a shift early without permission, failure to follow verbal or written job instructions, falsifying a time card, reporting to work out of uniform, missing mandatory training sessions (including safety meetings and All Staff), cell phone usage while on duty (including checking voicemails and text messaging), unauthorized computer use, studying or eating while on duty.
The following violations may result in immediate termination; consumption or being under the influence of alcohol or illegal drugs while on duty, deliberate insubordination, theft of University or student property, unauthorized use of equipment (phones, computers, copies, etc.)
Sodexo and the Brew are committed to creating a safe workplace free from drugs and alcohol. In addition, Sodexo and the Brew will vigorously comply with all applicable laws, including the requirements of the Drug-Free Workplace Act of 1988. Being under the influence of an unauthorized controlled substance, illegal drug, inhalant, or alcohol on Company/Client premises, in Company/Client-supplied vehicles, or during working hours, is strictly prohibited. Any violation of this policy will lead to appropriate disciplinary action, up to and including termination.
Breaks
All breaks are to be coordinated with your co-worker(s) at a time when your break will not affect the flow of customer service. You are entitled to one fifteen minute paid rest period for each full four hour period worked. You are also entitled to a thirty minute unpaid meal period for every full six hour period worked. In addition, for every full eight hour period worked, you will receive a thirty minute unpaid meal period and a free meal from management, to be taken during the meal period.
Meals
Open food is never allowed behind the counter. Any violation of this policy will result in a written warning. Food may be purchased and consumed on breaks and meal periods only. Employees must be rung up by the cashier on duty as a customer.
The beverages permitted while on duty are drip coffee and fountain drinks; however, they must have a lid and must be clearly marked with your name. Beverages are not permitted to be in hand as you are ringing up a customer or preparing a beverage for a customer. Beverages must remain in areas designated by management at all times. Those locations are as follows:
Brew Bayou On counter, beneath stereo
Brew @ the Bridge On back counter by telephone
Brew Cudahy On table in room with coat hooks
Brew Straz On counter by phone
Brew Law On top of black cabinet
Staff members who are not on duty may receive a 10% AMU discount at all Brew Locations. Under no circumstances may a staff member who is not on duty step behind the counter, for any reason. Staff members who are not on duty may not ring themselves up for food or beverages. Staff members who are not on duty must wait in line along with regular Brew patrons.
All out of date food must be appropriately documented (mark out sheets, waste logs, etc.) and throw away as soon as possible. Left over food (Simply to go, Bakery, etc.) must be thrown away at the end of the day. Taking any of the food home is unacceptable and will be treated as theft.
