Wednesday, September 2, 2009

Handbook: Availability and Attendance

Availability & Scheduling
Each semester, and before Finals Week, you are required to submit an updated availability to your Student Managers. This is intended so that you will not be scheduled during class time or during other commitments. The availability form will ask you for basic information, such as phone number, email address, requested hours per week, and date effective.
Once the schedule has been posted, you are not guaranteed a spot on the schedule if your availability changes. In the event this happens, the following three options are available:
Take a Standing Weekend Shift, if available
Take a Delivery Team Shift, if available
Remain on the Sub List and pick up shifts that come available
When preparing your updated availability for submission to your Student Manager, the following must be adhered to in order to prevent gaps or overlaps:
Allow ½ hour (to allow for travel) before any other class, club, practice, or other commitment begins.
Allow ½ hour (to allow for travel) after any other class, club, practice, or other commitment ends.
During Finals Week all staff are required to work a minimum of 8 hours. Of these hours, staff must work a minimum of 1 opening and one closing shift. Student Managers are required to work a minimum of 10 hours, following the above guidelines for regular staff. All shifts are on a first come, first serve (sign-up) basis. Please be aware of emails sent out by Student Managers announcing when sign-up schedules will be posted and taken down. If you fail to sign up for the required 8 hours, shifts will be assigned to you, regardless of your schedule.
During Holidays & Breaks, hours are limited. Priority is given to Student Managers seeking hours, then Shift Leaders, 4th and 3rd Year Staff, etc. Do NOT rely on hours for survival during these times. Hours will be scheduled based on the needs and number of customers who patron the Brew Bayou during these times.

Time & Attendance
When calling in sick, absent, or late for a shift, all employees must first call a Supervisor at 414 788 9617. When calling in, staff must speak directly with a Supervisor. The call must be made at a minimum of 2 hours prior to the scheduled shift start time. Email is not an acceptable means of contact when calling in. Upon returning to work for your next shift, you must have a valid excuse from a doctor or Marquette University Student Health Services. If you do not have a valid excuse, you will be written up, unless approved through Management.
Any employee who fails to call in, in accordance with our attendance procedures and who fails to show up for work as scheduled, at their designated start time, will be considered a No Call, No Show. Two No Call, No Shows will result in termination of employment.
If you are going to be tardy for your shift, contact the Supervisor to make them aware of the situation. Excessive tardiness will fall under the guidelines set forth below:
# of Tardies Action
2 1st Written Warning
3 2nd Written Warning
4 Final Written Warning
5 Termination
All absences are recorded on individual employee attendance records. Excessive absenteeism or tardiness will lead to disciplinary action up to and including termination of employment. Excessive absenteeism will fall under the guidelines set forth below:
# of Absences Action
2 Verbal Warning
3 Written Warning
4 Termination
From time to time, you may be contacted by Management to come in on a day off, start early or stay late on a shift. This will only be asked of you if your availability states that you are available during the times needed.