Tuesday, March 31, 2009

New Monthly Specials, SM Deadline, and Food and Drink

April Drink Specials:
This month we are featuring Stone Creek's April/May latte special, the Boston Latte. This is a delicious blend of espresso, steamed milk and honey. Just cover the bottom of your 16oz medium cup with honey, add your ingredients, and give it a stir!
We will also be featuring our own Brew Cafe April Latte special, the Mon Cheri Latte. It includes 1/2 pump white chocolate, 2 pumps of cherry, and 1 1/2 pumps of almond. Add your espresso and steamed milk and put a spring in your step!
As of April 15 we will also be rolling out our Summer drink specials. There will be a training session (don't worry, it'll be short!) to go over the new items... and you get to drink what you make! 
April 5th 8am-11am in the Brew Bayou
Student Manager Applications:
If you haven't done so yet and you are interested, please pick up a Student Manager application from one of your current SM's! These applications are due by April 7th.
Food and Drink Policy:
Please remember these guidelines when eating or drinking at the brew:
  • All drinks must be covered and out of sight of the customer. If these are drinks you have paid for (a.k.a. drinks not covered during your shifts, like soda or drip coffee) you MUST have the receipt taped to the drink. 
  • Drinks at Brew Bayou must be kept on the counter top behind the airpots; at Cudahy they need to be located to the left of the microwave; at Raynor they must be set in the back corner near the phone; at Straz they must be by the scale/grinder; and at Law they must be on the filing cabinet near the phone. These are the ONLY places they are allowed. 
  • After every time you take a sip of your drink - you must wash your hands. 
  • There is to be NO food consumed behind the counter. EVER. You may step out from behind the counter (after taking off your apron and ok'ing it with your fellow baristas) for a break to eat. 
These are all important updates and guidelines that need to be followed. They can also be found on this blog under the Handbook - Meal Policy. If there is open food behind the counter it can result in a written warning. If there are any questions - feel free to ask your SM, any supervisor, or manager!

Tuesday, March 24, 2009

Easter Hours, New Products, and Things You Need to Know

Important Updates can be found at your local Brew Blog! Here you go:
Easter Break Hours:
-AMU hours of op.
-wed 4/8: 7am-830pm
-thurs 4/9: 7am-430pm
-fri-sun: closed
-mon 4/13: 7am-1130pm
-Cudahy hours of op.
-wed 4/8: 730am-6pm
-thurs-mon: closed
-Straz hours of op.
-wed 4/8: 830am-6pm
-thurs-mon: closed
-Raynor hours of op.
-wed 4/8: 9am-6pm
-thurs-mon: closed
-Law hours of op.
-wed 4/8: 8am-5pm
-thurs-sun: closed
-mon 4/13: 8am-5pm
New Products:
- Banana BoBo Bars (same price as Cranberry or Original)
- Dulce de Leche Luna Bars - an alternative and addition to our ever-popular Clif Bars (same price as Clif Bars)
- "Smart Market" is soon to be switching over to "Simply To-Go"! If you see some familiar Brew items now labeled with Simply To-Go tags, don't be alarmed! They are still your regular products with new and exciting labels and options. Go ahead and take a look!
Things You Need to Know:
- Little Sib's Weekend: April 18th & 19th
- A coupon will be going out that weekend that offers a "Buy One, Get One 1/2 Off" Drink Special at the Brews. Please be aware and ready!
- Open House: Weekend of April 18th
- Not only is it Little Sib's Weekend but an Open House Weekend as well! It is going to be busy! Get excited!
- Hunger Clean Up: April 18th (sensing a pattern?)
- The campus-wide volunteer day is popular and for a great cause. Sign up in the Bayou!
One Last Thing...
- As previously stated, it's getting nice outside. This is super exciting, however, we all need to be aware of our uniform policy. It is posted on this blog, written out in your Brew Handbook, and memorized by your SM's and Supervisors! As it gets warmer, remember:
- Closed-toe and closed-heel shoes only. Socks are required.
- Pants are your best bet - if you want to wear shorts, skirts or capris; tights or nylons are required! This goes for guys too!
- Hair tied back. Headbands are not acceptable alone. If you don't have a hair-tie... a rubber band will be supplied. Ouch!

Thanks all!

BRAVO!

Beginning April 1st, the SMs, with the help of Brew management, will be implementing the BRAVO program. This program will be a means of extending our appreciation to you for going above and beyond job requirements. Each SM, Supervisor, etc. will have 3 BRAVO tickets to distribute each month to employees who demonstrate a fantastic work ethic, attitude, etc. In addition, Retail Upper Management will also have 3 tickets to distribute, as they have also noticed great improvements in customer service, etc. this year.

This is to provide a big THANK YOU to everyone who excels! Be aware, however, that these tickets are only going to be distributed in outstanding circumstances; not just for completing expected job duties. If you receive a ticket, your name will then be added to a drawing and at the end of each month, a name will be pulled. The winner will receive a Marquette gift card to be used at Lunda or the Annex. Basically, this is lunch or dinner on us and a show of appreciation for your hard work and dedication.

Keep us posted with your ideas, questions, and feedback. This is all about you -- so you should have a say too!

Tuesday, March 17, 2009

Specials, Safety, and Stuff

Hi All! Here are some important dates, reminders, and additional information for your viewing pleasure:
1. NEW Safety Training Dates!
Sunday March 22nd 4-6pm (after Latte Art)
OR
Tuesday March 24 6:30-8:30pm
Please select one date and email your SM or a Supervisor to let us know you plan on attending. Attending one training session is MANDATORY.
2. Health Code
Just a reminder... We all know that the weather is getting nice and sandals and flip-flops are going to become the footwear of choice, but please remember these are completely unacceptable footwear for the Brew. If you are found to be wearing any type of open-toed shoes behind the counter, you will be asked to punch out, go home, and return with appropriate footwear.
Also, hair needs to be tied back at all times. A headband doesn't cut it! Restrain your hair!
Last, but not least, about your lovely appearances... APRONS! These are part of your uniform. We need to see them every shift on every person. Name tags would also be wonderful.
3. Temp Logs
Do them! Every morning, every cooler. That is all.
4. Meal Exchange
In case there was any question...
YES Meal Exchange: subs, sandwiches, salads, sushi, etc
NO Meal Exchange: LTO sandwiches, In Season salads, fruit plate
5. Specials
Stone Creek's April/May Latte Special: Boston Latte (Honey Latte... yum)
Brew's April Latte Special: Mon Cheri Latte (White Chocolate, Cherry, Hazelnut)
Thanks Jenny for your GREAT latte suggestion!
If anyone else has special latte ideas -- send them in!

Smart Market and Bakery Inventory Instructions

Smart Market and Bakery Inventory Procedure:
This information is to ensure the correct product delivery and to inform all baristas of the day’s items offered to your customer.

· Pick up the week- and location-specific bakery and smart market inventory form for your location when morning bank is picked up.
o This sheet is for the whole week, Monday-Sunday.
· As soon as you get to your location, please inventory all bakery and smart market items in the Inventory (REC) section. Please do this before you open so to guarantee that all items are counted before any can be sold.
· A supervisor will either stop at your location or call your location to retrieve the inventory information from the morning staff members.

Smart Market and Bakery Mark-Out/Waste Procedure:
This information is to ensure the best quality product for all customers. This information will also be used to track items that sell well and items to be discontinued.

· At the end of the day, staff members are responsible for discarding left-over bakery and expired smart market food.
· Count the number of items left over and fill-in the appropriate column. Please be specific with type of muffin, bagel, salad, etc.
o Write these numbers in the mark-out column (MO).
· Please bring these documents back to the office with the closing bank bag and keys.
· While the student counts down their bag, the closing supervisor will enter all information into a database. It is important to remember to bring these sheets back with you.

Monday, March 9, 2009

Updates

hi brewistas!
here are a few fantastic updates for you all --
1. hopefully everyone had a great, fun, safe, and enjoyable spring break - welcome back!
2. GREAT JOB with the bakery and smart market inventories -- keep up the good work with checking everything in in the morning and using them as your mark out sheets at night. just remember to bring them back with you when you're done!
3. Tuesday, March 17th St. Patrick's Day Latte Training is cancelled. however, Sunday, March 22nd Brew At The Bridge Latte Training is STILL ON!!! 2-4pm! let someone know you are planning on attending (preferably me!)
4. i've gotten some drink ideas for specials but definitely not enough for a whole year! keep them coming!

Sunday, March 1, 2009

Training Opportunities

Hey Brew Team!

Just a reminder that everyone needs to sign up for a safety-training date. This is NOT optional, it is a part of your training as a Brew Employee and is mandatory! Please let your SM know which training you are planning to attend. Here are the options again:
Tonight, Sunday March 1st from 6-8pm
OR
Wednesday, March 4th from 7-9pm
Please pick a date and commit!
Speaking of training... Optional Stone Creek Coffee Cuppings and Latte Trainings are being offered. We really do need some numbers in order to decide whether or not we will be holding the trainings or attending the cuppings. If you're thinking about going to a cupping, Stone Creek is putting on a special Brew-Only edition THIS WEDNESDAY just for us. Otherwise you are more than welcome to attend their regular Friday cupping at 9am. Just please let your SM or any Supervisor know you're planning on joining us!
Speaking of cuppings... this really isn't related at all. Anyway, Latte Training is available with me (yay!) on Tuesday, March 17th from 5-7pm OR Sunday, March 22nd from 2-4pm. Please let your SM or any Supervisor know you are planning on attending and what date! We need a head count to make sure we have enough room at whichever location we use and to make sure there is sufficient FREE food!
So basically... sign-up!