Friday, October 29, 2010

New Specials & Congratulations!

Hi Brew Crew!
First of all, I'd like to wish you all a Happy Halloween! Secondly, Monday is November 1st, and you know what that means.... NEW SPECIALS!
Brew Special: Twisted Vanilla Nut Latte (can be used for Lean Latte too, just make sure to ask!)
Stone Creek Special: White Chocolate Peppermint Mocha
These recipes will be ready for your use out at all locations by Monday morning, along with the new register overlays with the new specials.
Coffee & Bakery Special: 16oz coffee and Cranberry Walnut Loaf
Make sure you are labeling all of your bakery items correctly! Every location has all of the food identifiers they need, so they should be out and correctly labeled at open on Monday morning.
Bar: Caramel Apple Bar
We will be offering this bar for the first two weeks of November.

Lastly I would like to congratulate Julie Van Domelen on being awarded the AMU Employee of the Month award! Below are a few choice quotes from the letter that was submitted in her honor:
"She has consistently been the top score of performance reviews, and continues to out perform her fellow employees. Her long employment at the Brew is a testament to her ability to be flexible with many changes in Brew policies and procedures. She has an unbelievable work ethic and has made a dramatic positive impact on the Brew."
"Julie loves her work and her work reflects this. Julie said that she loves her job because as an undergrad, she met some of her best friends while working at the Brew and she still hangs out with many of them. Working at the Brew is a very social environment, she says, and you meet new employees and customers every day. She enjoys stocking and making the Brews look pretty."
THANK YOU JULIE FOR ALL OF YOUR HARD WORK AND DEDICATION!

Friday, October 15, 2010

Fall Break!

Hi Everyone!
It's right around the corner... Fall Break! But first you have to get through the beginning of next week. Our hours will be changing some and there will be a few new things happening before the beginning of break as well.

Helping Hands:
We will be selling Helping Hands again this year in the Brew Bayou. In the past, the money raised went to food pantries in the Milwaukee area and to other STOP Hunger initiatives. Check out their facebook page: http://www.facebook.com/pages/Helping-Hands-Across-America/170517689419
Keep a look out for more information on Helping Hands and what that will mean for you at the Brew! This will begin on Tuesday.

Fall break hours of operation for the Brew Cafes:
Brew Bayou
Wednesday 7 a.m. to 8:30 p.m.
Thursday to Friday 7 a.m. to 4 p.m.
Saturday 9 a.m. to 4 p.m.
Sunday 9 a.m. to 8:30 p.m.

Brew Cudahy
Wednesday 7:30 a.m. to 5:30 p.m.
Thursday to Sunday CLOSED

Brew @ The Bridge
Wednesday 9 a.m. to 5:30 p.m.
Thursday to Sunday CLOSED

Brew Straz
Wednesday 8:30 a.m. to 5:30 p.m.
Thursday to Saturday CLOSED

Good luck with Midterms and enjoy your Fall Break - you deserve it!

Friday, October 8, 2010

Cashiering Reminder

Hello!
It seems we have a little confusion around cashiering. It is only the assigned cashier's responsibility to be in the drawer at any time. If they are currently occupied, it is important NOT to jump to the register. I know it may seem like helping, but in reality, if something goes wrong it is ultimately the cashier who is held responsible. Instead:
-Let the customer in line know that someone will be right with them
-Check to see if you can get a drink started for them
-Thank them for their patience
-If the cashier is making a drink, finish it for them and allow the cashier to go back to the register

This does not mean that the cashier is exempt from stocking and cleaning though! They are responsible for stocking and cleaning anything/everything on the counter near the register and anything that can be addressed without leaving them far from the register.

Also - CONGRATULATIONS to those who received Exceptional Experience cards this week! Thank you to Ashley Z., Sheila, Emily Kratzer, Meghan Y., Meredith, Eileen, Jamie, Jenny D., Emily Larson, Mike C., Amanda G., Kelly H., Alison H., Fletch, Kathleen J., and Megan H. Great work!

Friday, October 1, 2010

October Specials and Barista Awesomeness

Hi Everyone!
Today is October 1st and the start of our October/Fall specials!
Brew Special - Pumpkin Spice Latte with Whipped Cream and Cinnamon

SCC Special - Maple Spice Latte with Cinnamon

Specialty Drink - Caramel Apple Cider with Whipped Cream and Cinnamon

Specialty Bakery Combo - 16oz Coffee and Frosted Pumpkin Muffin

We will be brewing Tanzanian Peaberry (mild), Harvest Blend (medium), and Fair Trade Blend (dark) this month as well. Watch out for special brewings of Jesuit Joe as well!

I'd also like to highlight some of our baristas who received Exceptional Experience cards in the past few weeks: Alex L., Bridget M., Annie P., Rachel C., Ashley Z., Robert Y., Stephen B., Michaela C., Laura M., and that's just a few! Congratulations everyone - way to go! And thank you everyone for doing such a great job. We truly appreciate your hard work.

Personal Storage

Hey Brewsters,
I know that cooler weather is coming and that many of you are either coming from or going to class right around your Brew shift, however, we need to keep things tidy! Please remember:


Make sure to hang up your personal items where there are hooks available (Cudahy, Raynor, Straz). Do not keep your backpacks, purses, or jackets on the ground. They are a tripping hazard and do get in the way.

At the Bayou you can hang your personal items in the store room or keep them in the under-counter cabinet. However, do not leave them there when your shift is finished.

It's great to see so many re-usable mugs but they need to be taken with you at the end of your shift. If they are not, they will be taken and disposed of.

Please do not leave your personal items behind for days... Be respectful of your fellow employees by keeping all of the areas clean and clutter-free.

Great job everyone!