Thursday, October 22, 2009

Clean Up Everyone! Clean Up!

Hi Brewistas!
Sub Shifts
Everyone is doing a great job with discussing their schedule needs with Brew Management, however, we need everyone to remember that you signed on to the shifts you have. If they no longer work, we'll try to accommodate you. However, you are only allowed 8 sub requests a term. Any more and there will have to be disciplinary actions taken. Keep this in mind.
Brew Upkeep
Once again, we are totally impressed with the level of work our baristas and dteam-ers are putting in, however, this shouldn't stop once you step out from behind the counter. Customer service is the most important part of your job... and who wants to sit at dirty tables and use a gross condiment bar? No one! Everyone needs to really start stepping out from behind the bar a few times during their shift. Wiping tables, filling sugars, picking up stir sticks from the floor is all a part of your job description. It might not be glamorous, but its a necessity.
Mandatory Safety Training
There are mandatory safety trainings twice a month now for all Sodexo employees. As you are Sodexo employees - this means you! You only have to attend one of the two options per month, but these are not optional. The first ones are going to be in November.
Friday, November 6th 2:30-3:00pm in AMU 227
OR
Monday, November 9th 2:20-3:00pm in AMU Ballroom E
Please talk to your mentor student manager, supervisor, or Kathy if you have any issues. You must go to either Friday's or Monday's session.

Enjoy your fall break!!

Friday, October 2, 2009

Welcome to October!

Hey Everyone!
Starting next week (week of Oct 5th) we will be offering Pumpkin Spice Lattes, Maple Spice Lattes, Frosted Pumpkin Muffins, and Caramel Apple Cider. Watch for the banners to be changing too, explaining to our customers what we are offering this month.
When you ring up drinks on your register, remember:
Brew: Pumpkin Spice
SCC: Maple Spice
Coffee/Bakery Combo: Frosted Pumpkin Muffin and 16oz coffee
Cider: Caramel Apple Cider
Recipes will be out at all locations too for you to refer to when making these new drinks!

Thermometer Holders:
All locations that use steaming thermometers are equipped with thermometer holders. THERMOMETERS MUST NEVER GO IN THE DISHWASHER. To clean them, fill the holder (a square-ish container that has a lid with small holes in it) with sanitizer solution (the same you use for sanitizer rags) and place the thermometers in the holes in the lid. Change that water every two hours, just as you should be doing with your steam wand rag water. This will keep the thermometers clean and avoid any dishwasher contact.

Uniforms:
As you all know, you've been issued a Brew Cafes uniform. However, we've been seeing quite a few people leaving parts of this uniform at home! When you work, you MUST be wearing a COMPLETE uniform or you will be asked to punch out and go complete your uniform. This includes:
Brew Tshirt
Jeans
Socks -- seriously... socks, nylons, whatever but your feet must be covered
Close-toed/heeled shoes
Apron
Name Tag -- if you haven't received one yet, let your mentor know. You are responsible for wearing this as part of your uniform.
NO NAIL POLISH
NO DANGLY JEWELRY
Hair must be pulled back

BRAVO!
We've already had 5 people receive BRAVOS this week! And its only the 2nd! These employees are all in the running for either a gift certificate to the Lunda Room or The Annex! Congrats to:
  • Bridget Moore and Lucas Hartwig for receiving awesome comment cards - customers notice your great work and so do we!
  • Lizzie Mitty, Emma Nelson, and Marisa Riley for stepping up in an early morning pickle! Your work was greatly appreciated!